Privacy & Security
Protect your data and account
Privacy & Security
Your privacy and data security are our priority. Museum App complies with international data protection regulations and uses security best practices.
Our commitment
- Privacy by design - Your private data is only visible to you
- Encryption - We protect your information with enterprise-level encryption
- Transparency - We know exactly what data we collect and why
- Control - You have complete control over your data
Regulations we comply with
- GDPR - General Data Protection Regulation (Europe)
- CCPA - California Consumer Privacy Act (United States)
- LGPD - Lei Geral de Proteção de Dados (Brazil)
Your rights
Under these regulations, you have the right to:
- Access - See what data we have about you
- Rectification - Correct incorrect data
- Portability - Export your data in standard format
- Deletion - Request deletion of your account
- Objection - Object to certain uses of your data
Private collectible information
Your collectibles' private information (prices, invoices, notes) is never visible to other users or shared with third parties.
Guides and Articles
Frequently Asked Questions
Only you can see your private information (prices, notes, invoices). Your profile's public data is visible according to your privacy settings. Our staff only accesses data when strictly necessary for technical support or security.
If it's within the 30-day grace period, yes. Simply log in and cancel the deletion. After 30 days, deletion is permanent and irreversible and we cannot recover your account or data.
If you find a security vulnerability, please report it immediately through our help center by selecting the "Privacy and personal data" category. We take security very seriously and will respond quickly.
Still have questions?
If you can't find the answer in our guides, our team is here to help you.
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